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Graduate Web Content Support Officer At RusselSmithGroup

A career at RusselSmith offers you growth and a chance to make a difference. Throughout our history, we have continued to help our employees realize their dreams, whilst creating opportunities for them to fulfill their personal and professional potential.

WEB CONTENT SUPPORT OFFICER

Description

NOTE:- Please read the job description carefully before applying to this job. Unsolicited CVs are not welcomed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Support and Monitor RusselSmith's internal and external websites; manages web pages.

• Develop, design and implement online content, tools and web style standards to ensure consistency, timeliness and best user experience for the RusselSmith web properties.

• Evaluate, test and implement new initiatives, features and functionality to the RusselSmith websites that will advance the organization’s mission.

• Works in the Technology Team to maintain RusselSmith web properties, including such things as maximizing user experience and search engine optimization.

• Manage web content management system and links daily for information posted to websites (internal and external).

• Produce a consistent visual image on the company’s websites by promoting uniform fonts, formatting, icons, images, and layout techniques.

• Analyze site traffic information and report monthly relevant information.

• Maintain direct correspondence with intranet users using email, bulletin boards and chat.

• Provides file management of published media, tracking, and reporting usage of technology

• Providing general technical support for content providers; ensures quality and content of information on websites to ensure accurate and current information

• Maintain cross-platform and cross-browser compatibility so that the website is accessible from a variety of different environments.

• Check bugs and problems, diagnose and fix them

• Perform other duties as assigned

Skills Required

• Proven ability to work with team members possessing varying levels of technical experience.

• Strong knowledge of Unix/Linux, Photoshop, HTML, CSS, XML/RSS, PHP, My SQL,

• Dream Weaver/ Fireworks, JavaScript, XSLT, web related programming languages and web authoring tools.

• Hands-on software troubleshooting experience.

• Experience documenting and maintaining configuration and process information.

• Good understanding of the organization’s goals and objectives.

• Knowledge of applicable data privacy practices and laws.

• Experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc.

• Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, modems, network interface cards, and so on.

• Extensive application support experience

• Strong customer service orientation.

• Proven analytical and problem-solving abilities.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Strong interpersonal and oral communication skills.

• Adept at reading, writing, and interpreting technical documentation and procedure manuals.

• Ability to conduct research into software issues and products as required.

• Ability to present ideas and solutions in user-friendly language.

• Highly self motivated and directed.
• Keen attention to detail.

• Skilled at working within a team-oriented, collaborative environment.

• Strong analytical and data analysis skills

• Good problem solving and initiative

• Good formal presentation skills.

• Good reasoning skills; communication skills; multi-tasking skills and organizational skills

• Exhibits initiative, responsibility and flexibility

• Proficient in the use of Microsoft Office Tools

Educational Qualification

• Bachelor’s degree in Information Systems, with an emphasis on web development, or an equivalent combination of education and experience from which comparable knowledge, skills and abilities maybe acquired.

• Two (2) years’ experience in web page design, development, and implementation

Physical demands of the job

• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.

• Occasional inspection of cables in floors and ceilings.

• Lifting and transporting of moderately heavy objects, such as computers and peripherals.

• Working extended hours and weekends if necessary

• Sitting for extended periods of time

Work environment

The job is performed indoors in a traditional office setting. Activities include extended periods of sitting and extensive work at a computer monitor and/or calculator.

Apply here

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